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About Me
Hey There!
My name is Romaine Brown-Palmer, your virtual biz bestie, and I am a fractional administrative operations virtual support pro and consultant who has helped 100's of business owners build sustainable businesses that they love - and loves them back.
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Nicknamed 'The Brain' by my clients and colleagues, my passion is the process and creating
environments that support creative thinking and service-oriented leadership. I have the unique
ability to break down tasks, systems, and processes into easy-to-understand actionable steps, which translates to - I get things done!
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I am most successful in roles that require the talents of someone who can bridge gaps, works well with multiple departments, and support fast-moving entrepreneurial personalities.
My experience as an administrative operations manager for several businesses has given me
exceptional hands-on experience in business operation, technology mastery, and a robust
skillset across many areas of business administration.
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I align myself with organizations needing to hire fractional virtual employees or contractors for administrative operations, operations planning, or project management.
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Sounds interesting? Let's Connect!
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FAQ's
How does this work?
A: My goal is to make the process of working with me as simple as possible.
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Step 1. We have a discovery call to learn more about your goals in engaging with me.
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Step 2. If we are a good fit, I will provide you with a detailed proposal with all we discussed and the retainer package that will best suit your needs. This is sent to you as a digital package that you review, accept, and make your first retainer payment. If you have any NDAs or legal documentation that I need to sign we will also handle this at this step.
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Step 3. We have a 60-90 minute onboarding call where I gather as much information, action items, and the resources that I need to get started with supporting you. On this call, we also establish our communication cadence, our plan for project management and schedule our check-in calls. I onboard as a member of your team, using your systems to ensure you maintain access and control to anything I manage while contracted with you.
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Then we get to work on getting your to-do list done!
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What are your office hours?
A: My office hours are Monday - Thursday 10 am - 4 pm EST. Office hours are when I am available for calls and meetings.
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Do you provide in-person support?
A: While I run a 100% remote operation, I understand there may be times when we need to engage in person. Examples would be for team or corporate events. I can be contracted to be available for in-person events.
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What is your billing model?
A: As a contractor, I operate on a retainer billing model based on the scope of work. As a fractional employee, I work on W2 and follow your payroll schedule.
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Is there anything you do not do?
A: Great question and the answer is yes. While I am happy to handle accounts payable as a part of my role, I do not provide Bookkeeping services.
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Anything else I have not covered, please feel free to ask on our Discovery call! I look forward to getting to know you better!
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